Typical job
A resident spots a bald-faced hornet nest
The crew considers the reported nest location and inspects the affected area before matching treatment to the pest and property. The technician explains the findings and the planned scope rather than assuming every nest presents the same conditions. The resident gets a specific explanation of what the proposed work addresses. Keep people and pets away from the active area while awaiting service, and point out the nest location to the technician.
Typical job
A homeowner reports mouse activity and asks
A technician inspects the reported areas and looks for conditions relevant to the activity. The crew explains its findings and matches the treatment plan to the property, while asking the resident to share any sightings or access concerns. The homeowner understands the proposed scope and can follow up with details that help the inspection. Mentioning possible entry areas and providing access to relevant utility spaces can help the technician assess the concern.